Terms & Conditions
Privacy Policy

Terms & Conditions
Remedent NV

‍

Our Website

Welcome to the GlamSmile Website ("Website"), a website operated by Remedent NV and/or an affiliate company (referred to as "Remedent", "we" or "us" in these Terms of Use). We are a company registered in Ghent, Belgium with company registration number 0694872960.

Please carefully review the following terms and conditions concerning your use of the Website. By accessing, using or downloading any information and/or materials from the Website, you agree to follow and be bound by the terms and conditions below (the "Terms of Use"). If you do not agree with these Terms of Use, please do not use or access this Website (or any material contained on it).

It is important for you to note that when using certain sections of this Website, your use may be subject to other proprietary notices and copyright information. If this is the case, you will be required to read and confirm your acceptance of any such notices before accessing the relevant section.

Please note that we may amend these Terms of Use from time to time. If we do, we will publish the changes on the Website so please review the Website periodically for changes. By continuing to use the Website after we have made such changes, you will be deemed to be expressing acceptance of the updated Terms of Use. The date at the top of this webpage indicates when these Terms of Use were last updated.

1. Medical disclaimer

All information contained on this Website, including information relating to dental, medical and health conditions, products and treatments, is for informational purposes only. This information should not be considered complete and is not intended to be used in place of a patient visit, call, consultation or advice of a medical professional or any information contained on or in any product packaging or labels.

Information obtained by using the Website is not exhaustive and does not cover all ailments, physical conditions or their treatment. The information posted is for informational purposes only and is to be used at your own risk.

You should never disregard providing dental or medical advice or delay in providing medical advice because of something you have read on this Website, and you should not use the information contained on this Website for diagnosing a dental or health problem or prescribing any medication.

2. Use of the Website's content

The intellectual property rights in the Website (including, for example, our trade marks) and copyright in all material stored, displayed and accessible on the Website is either owned by us or licensed to us by third parties ("Content"). All such rights are reserved by us or our licensors.

You are not permitted to use, modify, copy, reproduce, republish, upload, post, transmit, distribute, sell, license, rent, publicly display or perform, edit, adapt or create a derivative work of, in any manner, any Content or any other part of the Website, without our written consent to do so.

You are also not permitted by us to use the Website or access the Website or any of the Content for commercial purposes.

In spite of this, you may view, use, download, and print selected portions of the Website solely for your own personal, non-commercial, informational use, provided that you do not republish the Content and that you keep intact and do not obscure, alter or destroy any copyright, trade marks, service marks, attributions, patent, and other proprietary notices.

3. User conduct

Please note that you are responsible for making all arrangements necessary for you to have access to our Website including ensuring you have sufficient equipment and internet connectivity to enable your device to access the Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use and any other applicable terms and conditions notified to you, and that they comply with them.

When using the Website, you promise not to:

  • use the Website or access it for any fraudulent or unlawful purpose;
  • use the Website or access it to impersonate any person or entity, or to falsely state or otherwise misrepresent its affiliation with any person or entity;
  • interfere with or disrupt the operation of the Website or access to it;
  • transmit or otherwise make available in connection with the Website or access to it any virus, worm, Trojan horse, time bomb, spyware, or other computer code, file, or programme that is harmful or invasive or may or is intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment;
  • restrict or inhibit the ability of any other person to access or use the Website;
  • modify, adapt or translate any portion of the Website;
  • remove, obscure or modify any copyright, trade mark, or other proprietary rights notice from the Website; or
  • use any robot, spider, search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine,” or in any way gather or reproduce the Website or circumvent the navigational structure or presentation of the Website.

4. Feedback

Any feedback, information, suggestions, submissions or materials you submit through or related to this Website (a "Submission") will be considered non- confidential unless you inform us otherwise. By providing such Submissions to us, you agree that we shall have, at no charge and without the need to attribute the Submission to you, the right to copy, display, distribute and use the Submission.

You also grant us the right to make, display and distribute any copyrights and other intellectual property rights in and to, or based upon, the Submissions. Remedent shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose. Submissions shall not include any patient or doctor confidential information.

5. Modification, suspension and termination of the Website

It is important to note that we reserve the right to modify, suspend, or terminate operation of or access to the Website, or any portion of the Website, at our discretion. For example, we may terminate operation of the Website for all users if we no longer provide services and products in your region or we may suspend your access to the Website for your violation of these Terms of Use.

We may also update the Website and change the content at any time. Although we make reasonable efforts to update the information on the Website, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.

We may also interrupt the regular operation of the Website, or any portion of the Website, as necessary to perform routine or non-routine maintenance, to correct errors, or to make other changes.

We also do not guarantee that the Website, or any content on it, will be free from errors or omissions and we do not give any warranties, conditions, promises or guarantees (collectively referred to as "promises"), whether express or implied, that the content on the Website is accurate, complete or up-to-date.

6. Other Websites and resources

Please note that the Website may include links to third party websites, including social media websites such as Facebook, Instagram, Snapchat and/or Twitter. These links are provided for your convenience only and do not signify that we endorse such third party websites or any social media account that we have linked to. Because we have no direct control over such sites and resources, we are not responsible for their availability or for any content, advertising, products, or other materials on or available from such sites or resources. We also do not review such third party websites so please note that:

  • we are not responsible for such websites, including the terms on which such websites are made available and the privacy policies of such websites, and we do not control their content or availability;
  • we make no promise either express or implied, in relation to any goods or services or information received from such websites; and
  • if you access any such websites, you do so entirely at its own risk.

You may not frame, link or deep-link to the Website to any other website without our prior written consent. Any such consent will be subject to certain conditions. Should you wish to frame or set up a link or deep link to our Website please contact privacy@plusu.group

7. Privacy and cookies

Our privacy policy (available here) (“Privacy Policy”) explains our policies regarding the collection, use, transmission, and processing of your personal data provided by or collected from you via the Website (including how cookies are used). You should review the Privacy Policy before using the Website and, like these Terms of Use, the Privacy Policy may be changed by us at any time.

8. Disclaimer

Although we do our best to provide an informative Website that you'll enjoy browsing, unless where we have expressly set out to the contrary in these Terms of Use, the Website is made available to you on an "as is" basis. This means that we do not accept any liability to you in respect of it (subject to paragraph 9 below). It is therefore your responsibility, not ours, to ensure that the Website is suitable for your intended purposes when you use it.

Taking this into account, we accept no liability as to the suitability or fitness of the Website in meeting your needs and we exclude all express or implied promises, including, without limitation:

  • that access to the Website will be uninterrupted or error-free;
  • that the Website or the computer server from which the Website is made available, are free of viruses or other harmful components; and
  • to the accuracy, content, timeliness, completeness, reliability, quality or suitability of any content contained in or delivered via the Website or otherwise made available in connection with the Website.

Please note that there are some implied promises (often called "warranties") which we legally cannot exclude. To find out more about these and to seek advice about your legal rights, please note that this is available from your free local consumer advice centres in your country of residence. For example, if you are resident in England, then you can contact the Citizens Advice Bureau for more information and guidance.

9. Limitation of liability

Nothing in these Terms of Use is intended to exclude or limit our liability for death or personal injury caused by our negligence, for fraudulent misrepresentation, for gross negligence or for any other liability that cannot be excluded or limited by law.

We will not be liable to you for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or on any website linked to it.

You also acknowledge and agree that the operation of the Website is dependent upon the proper and effective functioning of the internet and other third party equipment and services (including your own device or web browser), and that we do not guarantee and will not be liable for these in any way.

If you are a consumer and are using this Website, please note that we only provide our Website for domestic and private use. You must not use our Website for any commercial or business purposes and we will not be liable to you for any special, indirect, punitive or consequential losses or damages, or any loss of data, profits, revenues, business, or goodwill.

10. Our Rights

We may transfer our rights and obligations under these Terms of Use to another organisation, but this will not affect your rights or our obligations under these Terms of Use.

If we fail to insist that you perform any of your obligations under these Terms of Use, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have passed up our right to enforce any such failure against you, or that you do not have to comply with those obligations. If we do decide to pass up our right to enforce a default or breach of these Terms of Use by you, we will only do so in writing.

These Terms of Use are not intended to give rights to anyone except you and us.

11. Legal disputes

Any disputes in connection with these Terms will be governed by and interpreted in accordance with the laws of Belgium. If you choose to bring proceedings in connection with these Terms of Use you may be entitled to bring these in your own language and in your local courts. A local consumer advice organization will be able to advise you of your rights.

Each of the paragraphs of these Terms of Use operates separately. This means that if any court or relevant authority decides that any of them are unlawful, illegal or unenforceable, the remaining paragraphs will remain in full force and effect.

12. Contact Us

If you believe that your copyright (or other intellectual property rights) has been infringed on the Website or that there is any content which you believe is illegal or infringes you or a third party's rights, please contact us at info@glamsmile.com.

If you have any other questions or complaints regarding these Terms of Use or the Website, please contact us by email at info@glamsmile.com or write to us at Zuiderlaan 1-3, box 8, 9000 Gent, Belgium.

All rights reserved. PlusU and the PlusU logo are registered trademarks of Remedent NV.

‍

Privacy Policy
Remedent NV

‍

1. Introduction

  • 1.1 We are committed to safeguarding the privacy of our website visitors, service users and product users.
  • 1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors, service users and product users; in other words, where we determine the purposes and means of the processing of that personal data. 'Personal data' means: any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (Article 4(1) of the GDPR).
  • 1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
  • 1.4 In this policy, "we", "us" and "our" refer to Remedent NV, having her registered office at 9000 Gent, Zuiderlaan 1-3, box 8, Belgium, with company number 0474.973.168. For more information about us, see Section 13.

2. Credit

This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data

  • 3.1 We may process data about your use of our website, services and products ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent and/or our legitimate interests, namely monitoring and improving our website and services.
  • 3.2 We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services and/or using our products ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and/or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  • 3.3 We may process your information included in your personal profile on our website and/or product/service platform ("profile data"). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent and/or the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.
  • 3.4 We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include, amongst others site performance, page visits, conversion goals. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  • 3.5 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
  • 3.6 We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.
  • 3.7 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
  • 3.8 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  • 3.9 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record- keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
  • 3.10 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
  • 3.11 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
  • 3.12 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  • 3.13 Please do not supply any other person's personal data to us, unless we prompt you to do so.

4. Providing your personal data to others

  • 4.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
  • 4.2 We may disclose specify personal data category or categories to our suppliers or subcontractorsinsofar as reasonably necessary for is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests.
  • 4.3 Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
  • 4.4 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfers of your personal data

  • 5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
  • 5.2 We and our other group companies may have offices and facilities in countries outside the European Economic Area (EEA). The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from https://ec.europa.eu/info/law/law-topic/data-protection/data- transfers-outside-eu/model-contracts-transfer-personal-data-third- countries_en
  • 5.3 The hosting facilities for our website may are situated in countries outside the European Economic Area (EEA). The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers- outside-eu/model-contracts-transfer-personal-data-third-countries_en
  • 5.4 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data

  • 6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
  • 6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  • 6.3 We will retain your personal data as follows:
  • (a) usage data will be retained for a minimum period of six (6) months and for a maximum period of twenty-four (24) months;
  • (b) account data will be retained for a period of the duration of the access possibility of the account plus one (1) year;
  • (c) profile data will be retained for a minimum period of six (6) months year and for a maximum period of twenty-four (24) months;
  • (d) service data will be retained for a period of the duration of the use of our services plus twenty-four (24) months;
  • (e) enquiry data will be retained for a minimum period of six (6) months year and for a maximum period of twenty-four (24) months;
  • (f) customer relationship data will be retained for a period equal to the legal limitation period for personal and/or contractual claims, plus one (1) year;
  • (g) transaction data will be retained for a minimum period of six (6) months year and for a maximum period of twenty-four (24) months;
  • (h) notification data will be retained for a minimum period of eighteen (18) months and for a maximum period of twenty-four (24) months;
  • (i) correspondence data will be retained for a minimum period of six (6) months year and for a maximum period of twenty-four (24) months;
  • (g) the data collected in accordance with Section 3.12 will be retained for a period equal to the legal limitation period for personal claims, plus one (1) year;
  • 6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the period equal to the legal limitation period for personal and/or contractual claims, plus one (1) year.
  • 6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments

  • 7.1 We may update this policy from time to time by publishing a new version on our website.
  • 7.2 We may notify you of significant changes to this policy by email or through the private messaging system on our website.

8. Your rights

  • 8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
  • 8.2 Your principal rights under data protection law are:
  • (a) the right to access;
  • (b) the right to rectification;
  • (c) the right to erasure;
  • (d) the right to restrict processing;
  • (e) the right to object to processing;
  • (f) the right to data portability;
  • (g) the right to complain to a supervisory authority; and
  • (h) the right to withdraw consent.
  • 8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by sending us an email to privacy@remedent.com
  • 8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
  • 8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
  • 8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful, but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
  • 8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
  • 8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
  • 8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
  • 8.10 To the extent that the legal basis for our processing of your personal data is:
  • (a) consent; or
  • (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
  • 8.11 If we would cease all of the described personally identifiable information, by your request, know that we will delete your personally identifiable information from our records, and we will make no further use of it. We may, however, retain copies of your personally identifiable information in backups. Please note that we may be required to retain certain information by law and/or for own legitimate business purposes.
  • 8.12 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
  • 8.13 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
  • 8.14 You may exercise any of your rights in relation to your personal data by written notice to us, in addition to the other methods specified in this Section 8.

9. About cookies

  • 9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a data from the server.
  • 9.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • 9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

  • 10.1 We may use cookies for the following purposes:

(a) authentication - we may use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: identify cookies);

  • (b) status - we may use cookies to help us to determine if you are logged into our website (cookies used for this purpose are: identify cookies);
  • (c) personalisation – we may use cookies to store information about your preferences and to personalise the website for you (cookies used for this purpose are: identify cookies);
  • (d) security - we may use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: identify cookies);
  • (e) advertising – we may use cookies to help us to display advertisements that will be relevant to you (cookies used for this purpose are: identify cookies);
  • (f) analysis - we may use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: identify cookies); and
  • (g) cookie consent - we may use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: identify cookies).

11. Cookies used by our service providers

  • 11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
  • 11.2 We may use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

12. Managing cookies

  • 12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
  • 12.2 Blocking all cookies will have a negative impact upon the usability of many websites.
  • 12.3 If you block cookies, you will not be able to use all the features on our website.

13. Our details

  • 13.1 This website is owned and operated by Remedent NV.
  • 13.2 We are registered in the Kingdom of Belgium under registration number 0474.973.168, and our registered office is at 9000 Gent, Zuiderlaan 1-3, box 8, Belgium.
  • 13.3 Our principal place of business is at 9000 Gent,Zuiderlaan 1-3, box 8, Belgium.
  • 13.4 You can contact us:
  • (a) by post, to the postal address given above;
  • (b) by email privacy@remedent.com

14. Data protection officer

    14.1 Our data protection officer's contact details are: privacy@remedent.com